Returns & Exchanges
At RATIONALE, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside the box.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing